Operational excellence programme for product quality assurance and improvement: the ABB Power Protection case study

Plescan, Maria (2020) Operational excellence programme for product quality assurance and improvement: the ABB Power Protection case study. Bachelor thesis, Scuola Universitaria Professionale della Svizzera Italiana.

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Abstract

The current situation in the global market makes it progressively difficult to increase business competitiveness. In order to gain competitive advantage, companies must develop a business strategy that allows them to operate at a higher level than the other players in the same market. There are several factors that can impact the company’s competitive advantage. One of these factors is quality. It is not just about the quality of the final products but also about achieving effective and efficient manufacturing processes that produce them. ABB Power Protection intends to adopt a new system for quality management - Quality Wins System. One of the milestones of this new strategy is the introduction of the Quality Gate tool in the various production departments to achieve the operational excellence. The project involved in-depth analysis of the production process, practical participation in the implementation of the developed tool and monitoring of its integration into the standard processes. To evaluate the success of the developed tool, the First Pass Yield (FPY) was used to measure the performance of each production department. The results obtained showed that the project carried out for ABB Power Protection achieved the objectives set at the beginning.

Item Type: Thesis (Bachelor)
Corso: UNSPECIFIED
Supervisors: Bettoni, Andrea and Montini, Elias
Subjects: Ingegneria gestionale
Divisions: Dipartimento tecnologie innovative > Ingegneria gestionale
URI: http://tesi.supsi.ch/id/eprint/3601

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